In this episode, we talked about the challenge of aligning the organization with customers’ needs and how top leadership would benefit from tapping into the frontline to access customer insights. We discussed also the challenge of change and how to approach it from people’s perspective including the possibilities available today to do so virtually. Like always we closed the conversation with personal reflections on learning, success habits and purpose! I enjoyed this conversation a lot and I hope you will too!
Like always, I would appreciate any feedback you have about this episode or the podcast overall. Feel free to reach out to me on firstname.lastname@example.org.
Also, whether you are a leaders of 5 or 5000 people, if you have any challenges driving the development of the capabilities, alignment, engagement or collaboration of your people or simply struggle implementing strategy or driving change at scale, connect with me for a complementary session to discuss this together. In this session, you would get insights which you can apply right away to take your people and organization to the next level.